All orders are promptly filled Monday through Saturday. Orders placed by noon (EST) will ship that same day. All other orders will be shipped by the next business day at the latest. Shipping times will vary based on your destination and your shipping preference (ground, expedited shipping, etc.).

Refunds are offered for damaged products. In the event your item is damaged or incorrect, we will take responsibility and we will provide a replacement. Please notify us within 24-48 hours if your order is damaged.

You must contact us if a return is needed. Return to sender is not acceptable. We request that you ship it back within 3 business days of notification of damage. Items shipped back must be packaged in the same condition they were received.

Initial shipping costs will not be refunded, unless the error was made by the shop. Return shipping costs are the responsibility of the customer.

If there are any issues with your order, please report the problem to us within 3 business days of receiving your order, and we will take all measures to correct it.

Yes. Please indicate the desired delivery address on the order form or at checkout when placing your order online.

Our products are available for retail buyers. Select fine art products can be purchased wholesale by art galleries, art dealers, eCommerce sites, and other fine art businesses. If you are a business that is interested in purchasing our products for resell, please send an email to info@positiveblackimagesfineart.com or send a message via the Contact button.

We are not responsible for lost or stolen packages that have been confirmed delivered to the address entered for an order. We will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate if they choose.

Absolutely!